* Keep everything CLEAN! Do not get sloppy, your health is worth more than that!
* Ferment in glass, the acidic nature of the liquid wears away metal and even ceramics
* That little pancake is a by-product, not a cause of the fermentation. It just makes things a little quicker
* All of that liquid is usable, always leave a little behind to maintain acidity. This prevents molds and other nasties growing.
* You can leave it outside but it will ferment quickly, the good news is that you will probably drink it all before it starts tasting like vinegar.
* A little vinegar is good for you!
* Don’t touch the pancake, why do people do that? You risk contamination. Let it sink to the bottom when pouring in new tea. It’s safe down there. It will prevent mold growing on the surface!
* CLEAN! ALWAYS!
When the funding ran out at the nonprofit health care organization where “Sipho” had worked as a grant manager for the past five years, he found out that his current position would be terminated in a month. Sipho felt hurt and disconnected from his colleagues. Understanding the tough situation he was in, his colleagues put together a box filled with pictures and notes reflecting on their positive memories of working with him. They talked about how special and valuable Sipho had been. Not only did this ritual express appreciation, but it was also a potent form of positive narration at a time when Sipho really needed it. They also reached out to their contacts outside of the nonprofit who were looking to hire a new grant manager and explained Sipho’s contributions to the mission of their organization. This incident changed the way that the organization viewed exits and layoffs, as employees saw endings as a positive opportunity to do good for others.